We hope you enjoy your Nordicasual online purchase. If for any reason you are not satisfied with your online order, please return the item(s) to us within 30 days of purchase for a full refund. All merchandise must be returned unworn, unwashed, undamaged, unused. PLEASE NOTE: we do not return custom products unless there are defects in the form of print, wrong size or wrong color from the production house.
If you have received an incorrect/damaged item in your order, you may return it and we will replace it with the same item. If the item is no longer available, it will be refunded.
If you would like to exchange your item, please return the item you wish to exchange to our online store and place a new order on our site. Indicate on the paper invoice included in your order, which items you are returning and the reason why.
Please allow at least 2 weeks from when your return is delivered to Denmark. If eligible, refunds can take up to 60 days to reflect on your credit card account. Refunds will be provided to the same account you used to pay for the item.